Privacy notice.

Who operates this site

Sentinel is a product of Custodia Privacy Consulting SAGL, Switzerland. For questions about this website or your enquiry, contact sales@custodia-privacy.com.

Your enquiry

When you submit the enquiry form, this website sends the details you entered — your name, work email address, organisation or practice, the options you chose and your message — to our sales inbox. The submission is delivered by email through our email provider, Proton Mail, which processes the message in order to transmit it. The website itself keeps no copy of your submission: the delivered email is our record.

We use that information to answer your request, discuss an appropriate configuration and manage any resulting business relationship. The form does not save your draft in browser storage; reloading or closing the page discards it. Please do not include patient records, credentials or other confidential material in an initial sales enquiry.

Technical requests and cookies

Your browser requests the site’s pages, fonts and assets from the infrastructure serving this website. That infrastructure can receive technical request data, such as your IP address, request time and browser information, for delivery, security and troubleshooting.

The application does not install analytics, advertising trackers or non-essential cookies. Its fonts and visual assets are served with the site. The interactive examples contain fictional documents and do not call an AI service.

Links and external services

Links to other websites and the email links on this site leave this website. The providers you choose have their own privacy terms. The website’s privacy behaviour does not describe every possible Sentinel appliance configuration: remote access, email, payments and backups must be scoped separately.

Retention and your requests

We retain correspondence as needed to handle your enquiry or business relationship and meet applicable legal obligations. You can contact us to ask about your personal information, request access or correction, or ask for deletion where applicable. Tell us enough to identify the relevant correspondence without sending sensitive records unnecessarily.